Frequently Asked
Questions

How long will the design
process take? It will normally take 1 - 3
weeks to complete the design work, sometimes sooner & sometimes
a little longer. It all depends on what changes if any you want
doing to the design after you see it. If you have a time scale and
would like the work doing in a set time please contact us and we
will let you know if it can be done in that time. We have completed
a full shop design & listing design within 1 week as the
customer needed it ASAP & we had the time to fit them
in.
Is it a pre made design?
No, each client receives custom design to produce a
unique look and feel. Your company colours etc... can be used. The
design can look how ever you want it to. 
Is it just a fancy home page?
No, the shop will keep its look on every page
not just the first one, so the
design will include about me page and any other custom page you
have in your shop. It also uses eBay's inventory system, meaning
all items either viewed by category or retrieved by a search will
display dynamically whilst retaining the shops
styling. 
Is it possible to meet up with a member of your teamto
discuss our needs? Yes you are more then welcome to come and discuss your
needs with us. We are based in Manchester in the north west of
England. Contact us to arrange an
appointment. 
What
payment methods do you take? We accept credit / debit cards (through paypal), paypal,
cash, postal orders, cheques & bank transfers. International
buyers paypal only.

Are there any additional ongoing
costs? Not for 3 months,
then its just £9.99 per month for hosting, access to our
members area, usage of our listing software, unlimited image
hosting, email / telephone support & tweaks & support on
any changes ebay make to the layout. If you also get an eCommerce website from
us as well then hosting and support for this will be free for 3 months then £19.99 a month. 
How many images
can I host on your server? The hosting is
totally unlimited,including unlimited bandwidth, so you can host as
many images as you like. Never pay ebay again for having
more the one image on
your listing. Its also very easy to upload an image just browse
your computer for it click upload and that's it, you will then be
given the URL to the image. 
Will it
increase my sales? This question is asked a lot,
customers we have done work for in the past say there sales
increased shortly after the design work was done. Stating the shop paid for its self after a
couple of months. Think of it this way, if you was buying an item
and you had the choice of buying it from two different people at
the same price, one had a standard shop and one had there shop
designed professional who would you buy from? I know who I would
buy it from, the one with the better looking shop. I have also in
the past paid a little more for the one with the well designed site
as I trusted them more.

Can I update the shop myself?
Yes, our shops work with the eBay interface
which means you can change your categories, add promotion boxes,
create custom pages etc... and the shop will automatically update
without losing its styling. Basically, anything you can currently
do with your shop you will be able to do with the new
one.

Can I
use the images else where? Yes, once the design is complete we will email
you a graphics pack, all rights to these graphics are passed over
to you and as the owner you can use them wherever you
like. 
Is this
service available outside the UK? Yes, I will design your shop no
matter what country you are in. Please note paypal only for
international buyers. 
If you have any other
questions about this service please contact
us we are here to
help.

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